Optics International

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Terms and Conditions

Optics International is a business operating in the sports optics industry, retailing quality optics to nature observers, marksmen, security personnel, hunters, mariners, golfers, the construction industry, etc.

Delivery policy
Subject to availability and receipt of payment, requests are processed within 2 days. For goods listed on this website, delivery within South Africa via courier or postal service is free of charge, unless stated otherwise. Delivery charges to international addresses are provided on request, or during the online ordering process. Cost for the return of goods for whatever reason, is for the client's acount.

Export policy
International clients please enquire, since certain products are prohibited from being exported.

Refund policy
The provision of goods and services by Optics International is subject to availability. In the potential event of unavailability after order within the availability period stated, Optics International will refund the client in full within 7 days, unless the client selects another item instead.

Warranty policy
Goods supplied by Optics International are backed by the relevant standard manufacturers’ warrantees. A faulty product is returned to Optics International by the client, whereafter Optics International returns it to the relevant manufacturer or its representative. The faulty product is repaired or replaced, subject to the relevant manufacturer's warranty conditions, and returned to the client. Lead times apply.

Customer privacy policy
Optics International shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Preferred payment method is by Electronic Funds Transfer, or alternatively by Visa- or MasterCard.

Credit card acquiring and security
Credit card transactions are acquired for Optics International via PayGate (Pty) Ltd who is the approved payment gateway for Standard Bank of South Africa.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.  Users may go to www.paygate.co.za to view their security certificate and security policy.  

Customer details seperate from card details
Customer details will be stored by Optics International separately from card details which are entered by the client on PayGate’s secure site.  For more detail on PayGate refer to www.paygate.co.za .

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is the Republic of South Africa.  The Transaction Currency is ZAR (South African Rand). 

Optics International takes responsibility for all aspects relating to the transaction of goods and services listed on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of the Republic of South Africa and Optics International chooses the physical address stated on this site as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Optics International may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is administered and operated by Optics Intl Close Corporation, registration number 2011/060810/23, based in the Republic of South Africa and trading as Optics International.

Optics International contact details:
Support telephone no : +27 21 975 7961
Support cellular phone no : +27 82 574 4859
Support email address :  info@opticsinternational.co.za


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